All credit card communications utilize HTTPS (Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL) which encrypts sensitive information.

It is best to always follow luggage policy of the airlines. A good rule of thumb is two checked bags and one carry on. If you’ll be carrying a surfboard, crate, skis or other large items, please contact our customer service to provide you with an appropriate vehicle that will accommodate you.

Superior Shuttle recommends that small children 5 years and under be secured in a child restraint seat for transportation. Additionally, shuttle – companies do not provide child restraint seats. It is the responsibility of a child’s parent or caregiver to provide the Child Restraint System when transporting children in van and/or private sedan.

For lost items please contact us via e-mail at

to change/edit a reservation please click on the “my profile” button and then click on the cancel button or the edit reservation button. If you would like more help you can also contact support at

Yes we offer discounts! Please subscribe to the newsletter for discounts at the bottom of the website.

Superior Shuttle requires customers to cancel 4 hours prior to their pick up time for the reservation for a full refund.

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